Support · A clear next step

Help should lead somewhere.

Installers, guides, licensing questions, and direct contact are organized by task—not by internal product structure.

Current Fire2 release, previous versions, and approved JSFX packages.

Quick Start, delivery checklist, licensing overview, and practical Field Notes.

Trial, activation, device changes, and the difference between subscription and perpetual.

Short answers about accounts, downloads, Fire2, billing, and hosting.

01 / From problem to route

Do not search. Place the problem.

01
You need the current Fire2 release
Open Downloads directly with an account; without a login, request a time-limited email link.
Downloads ↗
02
Fire2 does not start, activate, or license as expected
Check the licensing overview first. For an enquiry, include the product version, macOS version, and exact step—never send licence keys.
Licensing overview ↗
03
You want to understand a workflow
The guides begin with the task: first Fire2 run, delivery review, or technical handoff.
Open User Guides ↗
04
The case does not fit a category
The contact form carries product or service context directly to the right place.
Contact Triggerpointed ↗

02 / By product

Released software, account-gated packages, and products in development need different support routes.

Still unresolved?